![]() ![]() ![]() ![]() The machine now boots through the bios screen and past the windows loading screen with the pulsating logo, the screen then goes black with a white pointer and that's all, the same thing happens in safe mode. She told me that when the machine was turned on (immediately before the problem) it was scrolling a message about replacing invalid security ID with default, that may not have been the whole message, unfortunately she didn't write it down. I have a friend's machine that she has asked me to try and fix it is an Acer Z610 all in one touch screen.
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